I am sitting at a small Starbucks store on a rainy Saturday afternoon. It’s quiet inside. Everyone seems to be reading or working on their computer. An attractive, feminine looking, stylish Asian woman in her early to mid thirties walks in and sits down. Based on her appearance I can’t help but conclude that she is probably sweet and soft-spoken. A few minutes later two of her friends come in, and as soon as she greets them and starts talking, I cringe. I look around, and everyone else stopped doing what they were doing and looked up at her. Her voice is way too loud considering the environment. It’s way too business-like and way too forceful. She sounded like she wanted everyone to hear her business. Although others tried to hide their annoyance with her behavior, you could tell that pretty much everyone was subtly rolling their eyes at her.